Women who are 'piloting' this framework for me have explained how exposure to the new tools can be confusing. For example, someone looking at a wikispaces page selected the Notify Me tab thinking it may send an email to the author - whereas this is meant for notifications to the current user of updates to the page.
Some initial thoughts here:
- demonstrate the basic features only of the tool that will get the job done - "all you need to know about this is..."
- explain how things work clearly to avoid confusion
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